Paypal Error Code 10486 – SOLVED
I discovered my sales on Shopify took a vast delcine overnight, and after some investigation I discovered that many of my customers payments were being declined with a 10486 error.
On initial inspection and complaint to both Shopify and Paypal both stated the error was caused by a bad funding source from the customer. So, I decided to test this theory using one of my personal accounts to make a payment. I had valid funding sources on my personal accounts and my payment had been delcined stating bad funding source.
So, once again I complained to both Shopify and Paypal. Again, both denied that the issue was caused by them.
After losing thousands in sales I kept researching the cause of the issue and eventually solved the problem.
This is the error I was getting before it was solved:
This transaction couldn’t be completed.
This transaction couldn’t be completed. Please redirect your customer to PayPal.
Severity code Error
The cause and solution is posted in the forum: